We provide free, confidential and impartial advice and campaign on big issues affecting people's lives. Our goal is to help everyone find a way forward, whatever problem they face.
We're an independent charity and part of the Citizens Advice network across England and Wales. Generalist advice services provided by our two main bureaux based at Chelsea old town hall and Westway information centre are a mix of ‘open door’, telephone and appointment access. Additional services provided: legal, debt, income maximisation, HIV and other outreach work.
The Research and Campaign team contributes to national action as well as responding to local situations.
The Last Rights project will promote end-of-life planning and deliver a service to groups and individuals in collaboration with local health and social services as well as voluntery organisations.
- Black, asian and minority ethnic groups
- Children / families
- Community safety / victim support / domestic violence
- Counselling / advice
- Criminal justice
- Financial inclusion
- Health and well being / research and care
- Housing and homelessness
- Human rights
- Learning disabilities / difficulties
- Lesbian, gay, bisexual & transgender
- Local / community
- Mental health
- Older people / later life
- Physical disabilities
- Poverty relief
- Refugees / migrants
- Social care
- Substance misuse
- Young people